Watch our step by step video here

Watch our step by step video here

Watch our step by step video here

Watch our step by step video here

1) Please make sure there is Internet service to the Gryphon WiFi router. 2) If you are using an Android phone, make sure it supports Bluetooth LE. 3) Make sure Gryphon is not already paired with another account (Gryphon will not blink if it's already paired). 4) If all else fails, please contact support@gryphonconnect.com and we'll get right on it.

You can go to www.gryphoncare.com to request for a site to be unblocked, request for more time before bedtime, or end homework time. The Gryphon Connect app will receive a notification for the request.

No. You can replace your WiFi router without calling your ISP. However, if you will be replacing the cable modem, you will need to call your ISP for them to register the new cable modem.

We designed Gryphon to be displayed in the open for better signal and coverage. We recommend you place Gryphon somewhere central in the home but out in the open to provide the best wireless signal for the entire home. If you are using wireless mesh with more than one Gryphon, then place the second Gryphon somewhere where it can receive a good signal from the main Gryphon for the best performance.

You can use either iPhone or any Android phone App to manage Gryphon. The mobile device needs to have data connection.

Gryphon is a high powered WiFi router with six powerful internal antennas but it really depend on the house size and what you intend to cover. For a typical 2/3 bedroom house, a single Gryphon will be good. For 3-5 bedrooms, you will need two Gryphons. To cover the backyard as well, you may need an extra Gryphon. Also, if you have a three story home, two Gryphons are recommended. This is just a rough guide. The wall construction of the home is also a factor.

In the Gryphon Connect App, click on the device to get into device details. Click on the Assigned User item. Select the new user to assign to.

There is no need to do anything. Gryphon has detected a site that the device is trying to access and has blocked access to protect your device. In some cases, the virus on an already infected device will be trying to contact it's server on a periodic basis. If the device is already infected, you should take it off the network and use a virus cleaning software to wipe the virus or in some cases, you will need to reformat your device.

Gryphon blocks inappropriate content automatically based on age group. If you want to block a particular site that your child has visited, it can be done from browsing history feature in the app. Select the website to block from child’s browsing history (you will see an option to block). Click on block and it will be blocked for that user. If a site is already blocked, the Unblock option will be displayed. Click on Unblock to unblock the site for the user.

1) Open Gryphon Connect App - Select “Users” tab on the bottom row. 2) Select the child => two buttons will appear below (… button and pause button) 3) Select the … button. This will show user’s details and browsing history. 4) Make sure history is turned on in the user's profile.

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