Warranty & Returns

Satisfaction Guarantee

We’re so sure you’re gonna be happy with the performance, security, and simplicity of your new Gryphon router that we offer a 90-day, money back satisfaction guarantee. If you have any problems, contact our team using the convenient, built-in support tool in the Gryphon app or email us at support@gryphonconnect.com. We’ll do our best to make things right. And if we can’t, we’re happy to offer a full refund within 90 days of purchase which our support team will also assist you with.

There is also a 12-month manufacturer’s hardware warranty from the date of purchase. If the hardware breaks from normal use or if there an electrical surge that damages the device, we will be happy to replace it for free.