Date: June 1, 2021
Gryphon Online Safety, Inc. (“Gryphon”, “we”, “us”, or “our”) recognizes the importance of your privacy and we take this very seriously. You are entitled to know how we handle your personal data and you have the right to be forgotten if you no longer want to continue with our service by asking us to delete that personal data at any time.
Operation of our Services
In order to provide you with the Gryphon WiFi management and network protection services, we, with your permission, obtain certain information directly from you, such as your email address and your network settings for account management and your use of the Gryphon Connect app.
Network usage information, network settings, and other information on the Gryphon Connect app temporarily pass through our servers to your mobile phone in order to present the information. We do not permanently store any of the information on our servers. The communication is conducted securely over the internet using industry standard Internet security protocols.
We collect and use network metadata for intrusion detection such as IP, port, and protocol used by the devices on the network. We do not collect data related to the actual traffic content or have any visibility to any encrypted internet traffic. The metadata may be anonymously (non-user identifiable) combined with other metadata to improve the intrusion detection and network protection for everyone using the Gryphon Service.
We anonymously (non-user identifiable using reasonable methods of obfuscation) aggregate website URL approvals, blocks, and hiding to improve content filtering for everyone using our Service.
We anonymously (non-user identifiable using reasonable methods of obfuscation) collect aggregate app usage information such as features used and actions taken to help improve the Gryphon Connect app.
For debugging issues, we may request log files from your Gryphon Connect app or WiFi router. These logs contain software events and other data that can help us better debug your issues. Log files get uploaded only with your permission and by using your Gryphon Connect app. Browsing history is not part of the logs. Log files are disposed of in a timely manner after its use and as a policy will not be stored permanently on our servers.
We may use your information for the following purposes
For providing and improving our Services. To provide and maintain our Services; to develop new features or services; to authenticate users; to facilitate payments and communications; to perform technical operations, such as updating software; and for other customer service and support purposes.
For marketing and communications. To communicate with you about your account and use of our Services; to respond to your inquiries; to provide you with news, special offers, promotions, and other information we think may interest you; and for other informational, marketing, or promotional purposes.
For research and analytics. To analyze how you interact with our Services; to monitor and analyze individual and collective usage trends; and for other research, analytical, and statistical purposes to improve our Service.
For legal compliance. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal processes; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.
How We May Disclose Your Information
We will never use your personal data to advertise, promote, or market third-party goods or services to you. Additionally, we will not license or publish any of your personal data. We do not and will not sell any personal data to third parties for their own commercial use. However, we may disclose your information, including personal information, with the following entities:
Business Transfers. We may disclose your information to another entity in connection with, including during negotiations of, an acquisition or merger, sale or transfer of a business unit or assets, bankruptcy proceeding, or as part of any other similar business transfer.
Legal Compliance. We may disclose your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal processes; or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.
We have taken steps to help protect the personal information we received from you from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your account by, among other things, choosing a robust password, keeping your device login information private, and enable 2 factor authentications if available to enhance the protection of your account.
You may update or delete the personal information that we have about you by updating your Gryphon account or emailing us at [email protected] Please note that while we will honor certain requests (e.g., to update a username), we will not be able to honor requests to delete your personal information and still provide you with the Services.
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to ten (10) business days for us to process opt-out requests. Even if you opt out of receiving emails about recommendations or other information we think may interest you, we may still need to send you important emails about your account or our Services.
Although some of our Services are for the protection of children, the application of our Services is not intended to be by children under thirteen (13) years of age, and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such personal information from our systems.
If you have questions about the privacy aspects of our Services, please contact us at [email protected]