PRIVACY POLICY (Gryphon Connect App)

Date: February 10, 2021

Gryphon Online Safety, Inc. (“Gryphon”, “we”, “us”, or “our”) recognizes the importance of your privacy and we take this very seriously.   You are entitled to know how we handle your personal data and you have the right to be forgotten if you no longer want to continue with our service by asking us to delete that personal data at any time.

In this Privacy Policy, we describe how we collect, use, and disclose information that we obtain about users of the Gryphon application (the “App”), the Gryphon wireless routers (collectively, the “Devices”) and services available through the combination of our App and Devices (hereinafter collectively referred to as the “Services”).

By using any of our Services, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Services and any dispute over privacy is subject to this Privacy Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes. Our Terms of Service are incorporated by reference into this Privacy Policy.

If you have any questions about this privacy policy or the terms of use, or if you would like us to delete your personal information, please contact us at [email protected]

Operation of our Services
In order to provide you with the Gryphon WiFi management and network protection services, we, with your permission, obtain certain information directly from you, such as your email address and your network settings for account management and your use of the Gryphon Connect app.

Network usage information, network settings, and other information on the Gryphon Connect app temporarily pass through our servers to your mobile phone in order to present the information.  We do not permanently store any of the information on our servers.  The communication is conducted securely over the internet using industry standard Internet security protocols.

We collect and use network metadata for intrusion detection such as IP, port, and protocol used by the devices on the network.  We do not collect data related to the actual traffic content or have any visibility to any encrypted internet traffic.   The metadata may be anonymously (non-user identifiable) combined with other metadata to improve the intrusion detection and network protection for everyone using the Gryphon Service.

We anonymously (non-user identifiable) aggregate website URL approvals, blocks, and hiding to improve content filtering for everyone using our Service.

For debugging issues, we may request log files from your Gryphon Connect app or WiFi router.  These logs contain software events and other data that can help us better debug your issues.  Log files get uploaded only with your permission and by using your Gryphon Connect app.    Browsing history is not part of the logs.  Log files are disposed of in a timely manner after its use and as a policy will not be stored permanently on our servers.

We may use your information for the following purposes:
For providing and improving our Services.  To provide and maintain our Services; to develop new features or services; to authenticate users; to facilitate payments and communications; to perform technical operations, such as updating software; and for other customer service and support purposes.

For marketing and communications. To communicate with you about your account and use of our Services; to respond to your inquiries; to provide you with news, special offers, promotions, and other information we think may interest you; and for other informational, marketing, or promotional purposes.

For research and analytics. To analyze how you interact with our Services; to monitor and analyze individual and collective usage trends; and for other research, analytical, and statistical purposes to improve our Service.

For protecting rights and interests. To protect the safety, rights, property, or security of Gryphon, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that Gryphon, in its sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Privacy Policy and our Terms of Service.

For legal compliance. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal processes; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

How We May Disclose Your Information
We will never use your personal data to advertise, promote, or market third-party goods or services to you. Additionally, we will not license or publish any of your personal data. We do not and will not sell any personal data to third parties for their own commercial use. However, we may disclose your information, including personal information, with the following entities:

Affiliates. We may disclose your information to current or future affiliates or subsidiaries for purposes consistent with this Privacy Policy.

Business Transfers. We may disclose your information to another entity in connection with, including during negotiations of, an acquisition or merger, sale or transfer of a business unit or assets, bankruptcy proceeding, or as part of any other similar business transfer.

Protecting Rights and Interests. We may disclose your information to protect the safety, rights, property, or security of Gryphon, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that Gryphon, in its sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Privacy Policy and our Terms of Service.

Legal Compliance. We may disclose your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal processes; or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.

Aggregate and De-Identified Information. We may disclose aggregate, anonymous, or de-identified information about users for research, compliance, or other purposes consistent with this Privacy Policy.

 

Security
We have taken steps to help protect the personal information we received from you from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your account by, among other things, choosing a robust password, keeping your device login information private, and enable 2 factor authentications if available to enhance the protection of your account.

Your Choices
You may update or delete the personal information that we have about you by updating your Gryphon account or emailing us at [email protected] Please note that while we will honor certain requests (e.g., to update a username), we will not be able to honor requests to delete your personal information and still provide you with the Services.

We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to ten (10) business days for us to process opt-out requests. Even if you opt out of receiving emails about recommendations or other information we think may interest you, we may still need to send you important emails about your account or our Services.

Minors
Although some of our Services are for the protection of children, the application of our Services is not intended to be by children under thirteen (13) years of age, and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such personal information from our systems.

Changes to this Privacy Policy
This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes, including any material changes, to this Privacy Policy on our Site.

Contact Us
If you have questions about the privacy aspects of our Services, please contact us at [email protected]

AS SEEN ON

  • Bloomberg Businessweek - Gryphon Mesh WiFi Security Router and Parental Control System Review
  • PCMAG.COM - Gryphon Mesh WiFi Security Router and Parental Control System Review
  • Wall Street Journal WSJ.COM - Gryphon Mesh WiFi Security Router and Parental Control System Review
  • ENGADGET.COM - Gryphon Mesh WiFi Security Router and Parental Control System Review
  • 9TO5TOYS.COM - Gryphon Mesh WiFi Security Router and Parental Control System Review
  • Tom's Guide TOMSGUIDE.COM - Gryphon Mesh WiFi Security Router and Parental Control System Review
  • Fatherly - Gryphon Mesh WiFi Security Router and Parental Control System Review

Gryphon's Patent-Protected Technology

10,212,167 (Feb. 2020) - 10,440,025 (Oct. 2019)

Pending Applications: 62432700, 62346566, 62300809, 62766628

WHY CHOOSE GRYPHON

DESIGNED BY INDUSTRY LEADERS:

With over 20 years of experience in networking technology and security, the Gryphon co-founders led the team that invented the revolutionary MiFi mobile hotspot technology. As much as we appreciate the benefits and convenience of being connected, we also deeply understand the associated threats.

PRIVACY PROTECTION:

Gryphon is not in the business of collecting your data. We believe your data is your property and you should have total control of how it’s stored, accessed, and used. In addition to protecting your home WiFi, we’re equally committed to protecting your privacy.

Our 90-Day Money Back Guarantee

Try the Gryphon router in your home risk-free for 90 days. If you don’t love it, send it back to receive a no questions asked refund. We’ll even cover the cost of return shipping!

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