Gryphon Online Safety, Inc. (“Gryphon”, “we”, “us”, or “our”) recognizes the importance of your privacy and we take this very seriously. You are entitled to know how we handle your personal data and you have the right to be forgotten if you no longer want to continue with our service by asking us to delete that personal data at any time.
Operation of Gryphon WiFi and Gryphon Connect App
Information We Collect Directly From You
In order to provide you with the Gryphon WiFi management service, we collect certain information directly from you, such as your email address, and your network settings with your permission for account management and your use of the Gryphon Connect app.
Network usage information, network settings, and other information on the Gryphon Connect app temporarily pass through our servers to your mobile phone in order to present the information, but we do not permanently store any of the information on our servers. The communication is also conducted securely over standard Internet security protocols.
We do collect network metadata for intrusion detection such as IP, port, and protocol used from the various non-computing devices. We do not collect data related to the actual traffic content. The metadata may be combined with other metadata anonymously (non-user identifiable) to improve the intrusion detection for everyone using Gryphon.
We anonymously (non-user identifiable) collect and aggregate website URL approvals, blocks, and hiding to improve content filtering for everyone.
For debugging issues, we may request log files from your Gryphon Connect app or WiFi router. These logs contain software events and other data that can help us better debug your issues. Log files get uploaded only with your permission and by using your Gryphon Connect app. Browsing history is not part of the logs.
We may use your information for the following purposes:
Providing and Improving Our Services. To provide and maintain our Services; to improve our Services; to develop new features or services; to authenticate users; to facilitate payments and communications; to perform technical operations, such as updating software; and for other customer service and support purposes.
Marketing and Communications. To communicate with you about your account and use of our Services; to respond to your inquiries; to provide you with news and newsletters, special offers, promotions, and other information we think may interest you; and for other informational, marketing, or promotional purposes.
Research and Analytics. To analyze how you interact with our Services; to monitor and analyze individual and collective usage trends; and for other research, analytical, and statistical purposes to improve our Service.
Legal Compliance. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal processes; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority.
Your privacy is important to us and we do not sell or provide your information to any 3rd party marketing companies.
How We Disclose Your Information
We may disclose your information, including personal information, with the following entities:
Business Transfers. We may disclose your information to another entity in connection with, including during negotiations of, an acquisition or merger, sale or transfer of a business unit or assets, bankruptcy proceeding, or as part of any other similar business transfer.
Legal Compliance. We may disclose your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal processes; or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.
Aggregate and De-Identified Information. We may disclose aggregate, anonymous, or de-identified information about users for research, compliance, marketing, advertising, or other purposes.
What Happens When You Visit Our Website(s):
Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by NAI members.
Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our site or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.
We have taken steps to help protect the personal information we collect about you from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your device login information private.
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to ten (10) business days for us to process opt-out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Services you have requested or received from us.
Our Services are not targeted to children under thirteen (13) years of age, and we do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such personal information from our systems.
If you have questions about the privacy aspects of our Services, please contact us at firstname.lastname@example.org
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