PLACING AN ORDER
After placing an order, you will receive an e-mail to confirm that GryphonConnect.com has received the order. At the time of shipment, an additional follow up email will be sent. The confirmation will contain the order number, order detail, and shipping method.
We accept American Express, MasterCard, Visa, and Discover for internet orders. All online orders paid by credit card are processed on a secure server.
You may check the status of your order on our website at any time by clicking on the Support link here: http://www.GryphonConnect.com/support.
Once an order is entered into our system, your order cannot be changed. Please email [email protected] for more information on canceling your order. We cannot guarantee that your order can be cancelled once it is entered into our system.
Prices on GryphonConnect.com are subject to change without notice. GryphonConnect.com maintains the right to refuse or cancel orders at any time, for any reason, including but not limited to orders that contain incorrect prices or product descriptions, orders that GryphonConnect.com believes the customer has violated applicable law, and orders that GryphonConnect.com believes are harmful to its clients, or its affiliates.
At this time, orders from GryphonConnect.com can only be shipped within the United States and United Kingdom.
PROCESSING & DELIVERY HOURS:
We process, ship and deliver packages Monday through Friday. We do not offer delivery or shipping on Saturdays, Sundays or Holidays.
SHIPPING & HANDLING FEES:
Standard ground shipping and handling is free.
PACKAGING & DELIVERY:
Orders are shipped in corrugated boxes UPS Shipping label on them. There will be a copy of the receipt inside the package with your order. If customers are buying items as gifts, they can request that the receipt not be included in the package.
Any and all packages that are shipped Standard UPS Ground are typically left at the door, porch, or gate at the UPS driver’s discretion. GryphonConnect.com does not have any control in the discretion of the UPS driver. Orders placed with a rush status of 3-Day, 2nd Day, or Overnight delivery, require a customer signature in order to be received.
At this time, orders from GryphonConnect.com can only be shipped within the United States.